RickyPark LtdEnterprise AI knowledge assistants
Help employees find answers in approved documents, with source references, so they spend less time searching or asking the same questions.
Make company knowledge easier to find
Policies, product information, and working instructions live in different places. New staff struggle to find answers, while experienced colleagues repeatedly fill the gaps.
Discuss your AI projectAn example workflow
- An employee asks a work-related question
- The assistant searches approved content within their access rights
- It returns an answer with sources, or refers the question to an owner
Illustrative only. Scope and feasibility are confirmed for each project.
What the project can include
- Knowledge-source inventory and update process
- A pilot assistant with source references
- Access-control and answer-quality evaluation
- Content-maintenance and user guidance
What to prepare
Select a manageable set of owned documents, representative questions, user roles, and access restrictions. Start validation with anonymised material.
Integration and controls
Document repositories and identity systems are assessed against their available interfaces. Access rules must apply during retrieval, rather than relying on instructions to the model.
How we evaluate value
Evaluate answer correctness, source accuracy, handling of unanswered questions, and the time employees need to find information.
What happens when information is outdated or missing?
Define document update and retirement procedures. When evidence is insufficient, the assistant should explain the limitation and point to a source or responsible person instead of guessing.
How are AI projects priced?
Projects are quoted individually for data preparation, features, integration, testing, and support. Model usage, platform, and other third-party costs are identified separately.
Start with one task worth improving.
Tell us about the task, your current process, and the outcome you need. We will review the requirements and discuss scope and a quotation.